• Guest Relation Officer2017-12-12
  • 企业名称: Suzhou Pan Pacific Hotel苏州吴宫泛太平洋酒店
  • 学历: bac+4及以上
  • 实习期限: 3-6个月
  • 实习地点: 江苏
  • 联系人: Sean
  • 联系电话:
  • Email: littlecat.sun@icloud.com
  • 需求人数: 3
  • 职位描述

1. Assure efficient and courteous service at all times according to standards and procedures of the restaurant. 

2. Lay tables and prepare the outlet in accordance with the hotel requirements. 

3. Greet guests courteously, address them by names if possible, and be prepared to help guests when necessary. 

4. Take care and serve all food & beverages to guests in a courteous and friendly manner using correct procedures. 

5. Understand and remember the contents of the menus and beverage lists. 

6. Assist in opening and closing the outlet, keep outlet nice and tidy. 

7. Collect stocks from stores. 

8. Setup and clean up buffet tables if applicable. 

9. follow up with the guest history system. 

10. Learning how to take a role of supervisor. 

11. Stand-in / Acting supervisor position in the final phase